Last Updated: 24-AUg-2023

Shipping Policy

Thank you for shopping at Jocelyn Fashion operated by Jocelyn Fahsion (“us”, “we”, or “our”). This Shipping Policy outlines the terms and conditions related to shipping and delivery of products purchased through our Site.

Shipping Methods

We offer various shipping methods to ensure that your orders are delivered in a timely and efficient manner. The available shipping options will be presented to you during the checkout process. The estimated delivery times and costs associated with each shipping method will also be provided for your reference.

Order Processing Time

Once you place an order, we will process and ship your order within 7 business days. Please note that processing time may vary based on product availability and order volume.

Order Tracking

Upon shipment of your order, we will provide you with a tracking number that allows you to monitor the status and location of your package during transit.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, please be aware that unexpected delays caused by factors such as weather conditions, customs procedures, and carrier disruptions may occur. We appreciate your understanding in such circumstances.

International Shipping

We offer international shipping to select destinations. Please be aware that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

Return Policy

We want you to be satisfied with your purchase from our Site. If you are not completely satisfied, we offer a flexible return policy to ensure your shopping experience remains enjoyable.


To be eligible for a return, the item(s) must be in unused and undamaged condition, and in their original packaging. Returns must be initiated within 15 days of receiving your order.

Return Process

To initiate a return, please contact us. Once your return is approved, we will provide you with instructions on how to send the item(s) back to us.

Refund Policy

Once we receive your returned item(s) and verify their condition, we will process your refund. Please allow 15 for the refund to be credited to your original payment method. Refunds will include the cost of the item(s) and any applicable taxes, but shipping charges are non-refundable.


At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Contact Us

If you have any questions about our Shipping, Return, and Refund Policy, please contact us. We are here to assist you and ensure your shopping experience is seamless and enjoyable.

By making a purchase on our Site, you acknowledge that you have read, understood, and agreed to our Shipping, Return, and Refund Policy.